Hey there!
(NOTE: Registration is now open for the ACX Masterclass, and we’re paying the first $300 of your tuition if you click here to register before Tuesday night at 9p.)
I share a thought starter every month with my students and clients in our Pro Connect Live sessions, and the classic one shared this month had a current application.
It’s the title of this blog post and video (but the GoT reference was a recent development – and don’t worry, there are no spoilers in this post or video, just in case you’re the last person on Earth who hasn’t yet seen the final season of Game of Thrones).
When the New York Times, the ranking authoritative journalism leader in the US, says in a review that your product is crap…how do you argue with that?
Very easily, it turns out. And you do so in a very healthy and simple way.
(Click/tap ↑↑↑↑↑↑ that red YouTube button to subscribe to my channel. You’ll get notified when I release new videos.)
Hope this helps!
David
All Episodes
Five Ways To Have An Excellent Coffee Date With Me
Five Ways To Have A Crappy Coffee Date With Me
Taking Advantage Of The Wisdom Of The Tribe
How To Be A World Class Complainer
The False Nobility Of The Struggle
Watch Out – The Rules Are Going To Change
Coaching vs Consulting vs Facilitating
The Perils of Live Performance And Why Jeremy Kappell Should Not Have Been Fired
Let’s Welcome To The Stage…Failure!
Don’t Confuse Price With Value
The Two Things Most Talent Try to Accomplish Way Too Soon
10,000 Hours To Become Good At Something? Not Really.
The Trick Charlie Munger Uses To Make Better Decisions
Everyone’s A Customer, Not Just Your Customers
“What do you mean, you’re a ‘process guy’?”
Pay Attention To Your Storytelling, Not Removing Your Breaths
How To Conquer FOMO (Fear Of Missing Out)
The Problem In Every Commercial Script
The Job In Every Commercial Script
The Secret In Every Commercial Script
Voice Over Is REALLY Hard. Until It Isn’t.
Helping Make Resolutions Stick
ACX Jobs: They’re ALL SAG-AFTRA-Friendly
Non-Union? You Can Still Open An AFTRA H&R Account. What?
Who Says You Need To “Feel Like It?”
Your Day Job Might Just Be Worth Keeping For A Bit Longer
Want To Learn Something Really Well? Teach It To Others
Don’t Confuse What Works With What You Like
The Lost Keys And The Microphone In My Elevator
My Insane Backup System Plus Two Helpful Tips
What Open Loops Are And Why They Work So Well
Two More Things For Which You Can Use Open Loops
Three Things Not To Say Or Do…When Trying To Learn Something New
Front Burner and Back Burner Project Management
How To Properly List The Accents and Dialects You Perform
My SAG-AFTRA Presentation On VO Demos (Part 1)
My SAG-AFTRA Presentation On VO Demos (Part 2)
A Simple, One-Word Decision-Making Question To Ask Yourself
How You Can Use The MVP Model As A Performer
The Robocall Equivalent Of Unsubscribe
Making Your Links Irresistible
HTTPS Is Not Just For Banks – It’s For You
The Threat That Made Me Create a New Page For LAME
The Resource You Must Guard Most Carefully
How New Media Is Using The Oldest Ad Model Ever
Killing Customers With Kindness
I Found Out What She Was Podcasting About
How I Answered Voices.com’s Inquiry
Turning Mountains Into Molehills
Motivation: Your Three Big Needs In A Cool Little Package
Go Ahead. Multitask. But Try It Like This.
The Prodigy Game Doesn’t Deserve This Treatment
What Fair Markets Are, And Why Voices.com Isn’t One
Trevor’s Three A’s From Apple On Killing Customers With Kindness
Getting Ready vs. Getting Started
You’ll Never Believe Who Got Rejected By Harvard
There Is No Failure, Only Feedback
Who Is Your Most Dangerous Adversary?
73 Videos In, My First Hater Appears
If You’re The Smartest Person In The Room, Do This ASAP
Your Glasses And Crucial Laptop Positioning Info
One More Insanely Over-engineered Piece Of Gear: My UPS
The Crazy Backward Way IKEA Prices Their Stuff
Voices.com Complained To YouTube That I Violated Their Privacy
For Your Health: Not Perfect. Just Better.
Mr. Wonderful Is Actually More Wonderful Than I Thought
Let’s Finally Close The Digital Literacy Gender Gap
The Guaranteed Way To Completely Avoid Criticism
The Two Things People Judge About You Within Seconds
Are You Committed? Or Just…Interested?
Audible Retail Samples: Why They Suck And Why It Doesn’t Really Matter
How To Voice Copy That’s Set In Italics
Dyslexia, And The Palindromic Poem. The Wha?
Increase Your Chances Of Being Seen And Heard On Facebook
Jamie Has Some Thoughts About Fiverr
Is Simply Discouraging Distracted Driving Enough?
“Young People Are Just Smarter.”
The Real Purpose Of The “Can You Hear Me?” Phone Scam
An AMA Preview: The Word “Ethnic” – A Slur, Or An Essential Adjective?
10 Rules of Profitable Self Discipline from Napoleon Hill
AMA (Ask Me Anything): Here Are The Answers (Part 1)
AMA (Ask Me Anything): Here Are The Answers (Part 2)
AMA (Ask Me Anything): Here Are The Answers (Part 3)
AMA (Ask Me Anything): Here Are The Answers (Part 4)
AMA Answers Part 5 Plus A Medical Warning
Last AMA Answers (#6): Gear, Services and Success
A 7-Word Reminder: “Don’t correct people when it matters little.”
Do You Have A Plan? And Is It The Right One?
What’s Your Next Big Move? Are You Ready?
Build Your Future On Your Own Platform, Not Someone Else’s
I’m Leaving Facebook: Why Groups and FB Live No Longer Spark Joy
Time To Accept That I’ve Failed At Something – Happily
Crowdfunding Without The Internet: Pulitzer And The Statue Of Liberty
The Amazing Power Of Recognition And Badging
Might We Have A Possible Cause For Alzheimer’s?
Why Podcasting And Radio Are Out Of Whack
Value Enthusiasm, But Value Persistence More
Ten Ways To Make Money With Podcasts Besides Ads
One Quick Question To Find Out How Important Something Actually Is
The Workflow For Producing These Videos (So Far) Part 1
Why Not Wade? And…Why Not You?
Audiobook Narrators: How Paymasters Work, And The One I Recommend
Why Gen Z And Millennials’ Love For Audiobooks Is Crucial
American Idol: It’s All About Story, Not Just Singing
Less Beating Yourself Up, More Talking Yourself Up
Resist Oversharing. Instead, Start A Dialogue.
Vocal Care: It’s All About What Works For You
3 Biases You Should Be Aware Of
3 More Biases You Should Also Be Aware Of
Wow. People Really Grokked Biases. Let’s Tackle Fallacies.
Three More Fallacies You Need To Watch For
Two Last Big Creativity-Crippling Fallacies
A New Lead Source For Performers: Voice Assistants And Smart Speakers
A Great Way To Handle Trolls and Haters
Quantity Does Not Usually Equal Quality
Is Facebook Truly A Monopoly? No More Than Microsoft Was.
Fear Of The Unknown, Or The Day Before My Surgery
A Strange Aspect To Performing That Should Be Cause For Protest, But Isn’t
Want To Grow? Don’t Go It Alone.
How Am I Doing? I’m Gobsmacked. That’s How Am I Doing.
Why I Give My Agents 10% Of Everything
Not Just Explainer Videos, But Video That Explain Things Spectacularly
Mental Floss To The Rescue: Skills You Can Pick Up On YouTube
What’s Better Than Willpower? Grit.
Regarding Apple’s App Store: Be Careful What You Wish For, Pepper
Of COURSE You Wonder What Porter’s Five Forces Are. Who Doesn’t?
Don’t Waste Your Time: Talk Shows Aren’t Meant To Be Fair
Sooner Or Later, I’m Really Going To Tick You Off
Just Because You Can Do Something Doesn’t Mean You Should
Wait, What? Audacity Records In The Background?!
Enjoy Your First Booking. Pay Close Attention To The Next Three.
Pattern Interruption And The Musicality Of Voice Over
Do You Still Have A Landline? Is It POTS? Wait, What’s POTS?
Increase Your VO Accuracy, And You’ll Increase Your VO Profits
Age Range Isn’t Really A Valid Metric For VO
How To Stop Jealousy From Killing Your Progress
Even The Bible (And Game Of Thrones) Has One-Star Reviews
How Much Is Enough To Make Per Hour?
With Royalty Share Plus, ACX Makes Hybrid Stipends Official
Wait, Vices Can Be Good For Your Health?
What A Lovely Thing To Discover: Praise From CourVO
I Figured Out What I Provide: The Onboarding Performers Don’t Get
You Don’t Need Permission To Care Or Contribute
It’s Not Just You. It’s The Superstars, Too.
Do You Sometimes Think Irrationally? Maybe. Here’s How To Stop It.
The Struggle Of Announcer-y Versus Non-Announcer-y Voice Over
How My VAs Support Me And My Team
The Often “Most Difficult” Concept I Teach
Please Unsubscribe From This List. But Don’t Do This One Destructive, Lazy Thing.
Don’t Mistake The Joy Of Knowing For The Joy Of Doing
Why Giving Yourself Some Simple Homework Can Be Life-Changing
One Weird Trick I Do That Makes My Note-Taking Superhuman
The Worst Thing About The Biggest Money-Making Entertainment Category
What Can We Grab From A Schedule This Strict?
Get Better At Executing Today’s Plan By Starting Last Night
How To Create Useful, Organized Audition File Names
Where To Find Related PDFs For Audiobooks on Audible
I’m Halfway Finished. What Have You Valued Most? What Can I Do Better?
Our Digital Attention Span Is Incredibly Brief
“Serves You Right!” She Actually Has No Idea How Right.
Create A Safe Environment For Self-Improvement
Why I Use One Single Channel For Crucial Communication
The Even Cheaper AT-2020 USB Plus Microphone?
Fred Willard (and Billy West) On Quickly Creating Authentic VO Characters
Leo Makes Your Searching Spectacular
On Asking For Things Performers Can’t Do
How To Battle The Urge of “Efficiency”
One More Best-Of-Breed Way To Brilliantly Complain
Changing Audacity’s Sampling Rate To 48,000 Hz
10 Words Of Encouragement When You’re Stuck
Seek/Give Mentorship That’s Appropriate To The Journey
Two Cases Where You Might Not Want To Simply “Follow Your Passion”
Having Fun With Headphone Volume
Please Stop Rushing To Perform
Something To Consider: Everyone’s Internal Menu
One Crazy Key To Creativity: Pure, Unadulterated Boredom
The Most Commonly Consumed Media Is…!
What’s Dangerous For Us To Care About
Please, Clever Copywriters…Stop Using This Term
Wait, Wait…What? They Actually Listened?!
Why You Should Take The Same Classes Twice
How Your Character’s Menu Informs Your Performance Choices
What Shouldn’t Be Your Metric For VO Success
Someone Awesome Who’s Also Rising To A 365-Day Challenge
Union Or Not, Start With Union Rates
O. M. G. Look What Matt Zurbo Did!
So Where Will That Huge Facebook Fine End Up?
Avoid That One Obvious “That Worked” Sound We Make
Why Union Members Can Audition For Non-Union Work
200 Auditions. 1 Booking. A Ghost. Really?
I Can’t Do One Thing I’m Asked To Do Every Single Day
One Of Your Secret Weapons: Agility
Do Networking Events Make You Anxious? Let’s Fix That.
Project X Is Just About Ready. I’m A Bit Giddy.
The Difference Between Mansplaining and Advice?
Too Late, Melissa. You Already Are.
Help Me Solve A Lovely Mystery!
I’m going to say that I think if you’re strategic as You read your negative reviews you may be able to learn something that may help more than simply ignoring them
If I read reviews and it’s negative, I look for things in it that may help me improve. Not things like “his voice is too deep” – I can’t do anything about that; but things like “I hear noises in the background” or “all of his c’s and k’s are jarring”. Also, I look to see if other reviewers say the same or similar things If there is a trend in the negative reviews then those can provide to be helpful for my future work
Other than the above, I treat all negative reviews as if my former mother-in-law is writing it; and if it’s good, then I make believe it was my favorite Aunt Mary
J Rodney, that last sentence is GOLD! 5 stars
Great advice! Focus on the positive, always. Thanks for the video David.
I really needed this today. Thanks, man.
LOVE your line “we are in a select group of higher functioning performers”, – “They don’t know my training”…I called a client directly to get clarification for a pronunciation, after introducing myself he hollered “Are you the voice? I don’t like it, you sound old”…I took a deep breath, and thought “it’s all subjective Trish” I got off the phone and read my saved “complimentary feed backs”…It was all what I needed.
“Accentuate the positive. Eliminate the negative. Latch on to the affirmative.” Words I cherish and seem to fitting here today as well. I think this is excellent advice.
Trish, that’s terrible and frankly very rude of that person to have done that to you. Sounds like you handled it very professionally.
Great video. Thank you. I don’t look at reviews at all. I don’t even want to tempt myself. I’m very happy with positive vibes going forward. If I feel good about the work and the client feels good then it is all good with me.
I had someone give my 30+ hour trilogy a one-star review and say, “I couldn’t get past the first chapter”. All I could think was, “Then why are you here?” – I thought that was hilarious.
I had another that complained the author talked too much about what clothes people were wearing–the characters spent most of the audiobook wearing space suits.
So…it *is* possible to feel good about the bad reviews, too! :D You’re right David – we don’t need them, particularly if they’re not being constructive (or realistic!).
A long time ago, when Epinions was a thing, I was part of a pretty popular inner circle that would do group reviews of stuff. One of them was The Bible. That was quite a fun challenge. Game of Thrones hadn’t been written yet, so I couldn’t have done a decent comparison.